Archive for category Rants

Thankyou Jesus…

Yeah, you know you’re having a bad day when every time you get off the phone you moan quietly to yourself “Thankyou Jesus”.  People are quite literally idiots.  I’m an idiot myself sometimes.  I remember putting in a ticket once where all I needed to do was drag a scroll bar down.  I apologised profusely to the person who helped me and was told “No problem!  Lots of people are doing that at the moment!”  Still didn’t make me less of an idiot but I was gratified to know there were other idiots in the world.

I have a massive headache and a great inclination to just bust out with “YOU’RE AN IDIOT” to the next person who calls, no matter who it is.  I didn’t know there was so much stupid in the world.

Couple of case examples:

Local machines have problem running software, server machine has no problems running software.  Problem is not with software.  Problem can be fixed by generating EXE from compiler on a Windows 7 machine.  Problem is obviously not with our code, yet I spend 48 hours working on problem.  God help me if I don’t become a practicing homicidal maniac.

What about this one?  Code isn’t set up in system so it reports error “No code set up”.  Do you:

a) write to support and tell them you don’t have a code set up
b) put the code in the system

Option a) every single time, baby!  Hell yeah, gotta waste me some support person’s time!

Or there’s the “How do I return a Return Authority credit in two parts?” query.  My response was almost “By pressing the mouse button while on the RA screen.”  However, sarcasm and job security are mutually exclusive.

Last, but not least there’s that last trick.  It’s an oldie but a goodie.  “I was doing my GST for the first quarter of last year…”  Are your alarm bells going off?  Mine did.  Justifiably.  WHY ARE YOU DOING YOUR GST NOW FOR LAST YEARS FIRST QUARTER?  SOMEBODY JUST SHOOT ME NOW!!!

This blog is good relaxation therapy.

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Some thoughts on Ebay

It has been my opinion for some time that Ebay is an evil hive of scum and villainy and prolonged contact will eat your soul.  I’ve come to this conclusion after spending late nights bidding on items while people have upped prices into exorbitant regions and I’ve spent far more money becuase I got committed to getting the item and had to have it for any cost.  I also bought items which ended up looking nothing like the image online and recieving “genuine” products which in no way were possibly genuine.

It’s an open auction site – no controls, just a rating bar – and the potential for lies, misrepresentations and outright borderline thieving of money is a cesspit with a monster within just waiting to rear its ugly head.  Something like the below:

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How digital camera’s have ruined amateur photography

Before people say “That’s a subjective title, digital cameras have advanced my business and given me thousands of options that conventional photography never could have!” I just want to say that I don’t disagree that they’re a phenomenal invention and open up entirely new horizons.  What I’m trying to say is that our family photo albums are jam packed with photos of my older brothers, myself and two of my younger brothers and then woefully lacking in photographs of the youngest.

I’m sure many people can relate to the following example -

I’m 23, so I was born in 1988 – back in the days when the Internet didn’t have a graphical user interface and if you said ”Hyperlink” to someone they either thought you were a Trekkie or a Star Wars/Sci-fi fan.  When I was born I had grandparents, mothers and aunts all with cameras and I’ve got my share of ‘baby moments’ (yeah, there’s the obligatory “Hey, this is Daniel in the bath at 2 months old” shots – and back then you didn’t have to be a pedo to take shots of naked babies apparently).  Growing up, we’d go on trips with family and a month or two later they’d bring their photos with them when they had them developed and the parents would compare the best shots while us kids rated the ones they put down based on how stupid we’d managed to look in the photograph.

I’m thinking to myself now, weddings excluded, when the last time anyone went through a new bunch of digital photos in my family?  I think it was a year ago when my brother got back from Canada with pictures of himself in hospital.  Before that it was probably a year prior when my aunt visited America/Europe and took photos of the trip.  Beyond that, I got five photos of my family’s trip up the North Coast of Australia this year. 

You know what is worse?  People actually defend the digital camera “Oh, but they’re so convenient and easy!!!  So cheap to develop or keep on your computer to view whenever you want!  I can send them online to a photo shop and go pick them up instead of dropping off a canister!  I can touch up my own photos now and remove red-eye etc etc etc.”

Call me an old man, but back in my day when we used to have photos taken they actually got printed and you saw them.  I miss those days.  I keep looking at my photo on Facebook and go “Dude, that’s six months old and you took it yourself from your camera phone because there aren’t any others!”

I’d go so far as to say that amateur (family) photography was more common when I was born with that ancient and difficult technology than now with our ‘easy and cheap’ commodity.  The quality was also higher.  It was also easier to take family photographs – people knew you were paying for film and respected that money was being spent on their image.  When was the last time you had a family photograph?  Nowadays I’m reluctant to even bother considering I’ll never see the end result. 

However, I’m not here just to complain, I have some solutions as well.  The first solution is:

Be more free with your photographs (minus the naked baby shots) [Actually, don't even bother taking them, they're just awkward]

I understand that in this day and age there are such things as predators, so you don’t want your pictures falling into the wrong hands, but at the end of the day are you also going to lock your family in a cupboard with no lights and smash all cameras with flash enabled?  You walk into a park and any guy can randomly snap your photograph.  You walk through Queen St Mall and that tourist guy who’s snapping shots of the Commonwealth Bank and Government House?  He got you too.  That guy parked across the street who honked his horn waiting for his date?  Yep, smile and say cheese then tell your kids to go play out the back.  Paranoia – there is a cure. LIGHTEN UP!

Use technology to enable bulk photography emails

We all know “that guy” – you know, that dude who sends you the 10MB emails stuffed with photos of his cat, dog, wife, balls, whatever.  He failed his technology check, went directly to Gaol and did not pass Go or collect $200.  I met him in Gaol, and broke his camera over his head for being stupid.  Then I dug a hole in the ground with said camera and buried him up to his neck and forcefed him the rest of the camera.  I then showed him how with a quick program (http://www.getpaint.net/) you can open your files, modify their size, and save them as a JPEG with much lower size.

Do people even realise that they can send 800×600 photos at roughly 1ooKB’s per photo?  I attached a picture of my new WRX to this post below – click on it to see full size – it’s 89KB’s. 

For the previous guy sending 10MB emails, that’s 112 photos.  Yes, ONE HUNDRED AND TWELVE SHOTS!  The technology is there, it’s simple – took me about 15 seconds to convert that photo.  People are just failures at technology.  I’ll do a post next about how easy it is to convert a photo with Paint.NET.

Lastly, be careful

So we looked at the paranoid people and the technological failures – now I’m going to say my last bit today about digital photography.  Recently at work we had two companies lose their data because their backups were insufficient – you too could experience problems and lose your data.  It’s very important that you have backed up your photos somewhere else – if you sent them to other people via email this would be done “Hey Bob, please forward me back that email I sent you and you probably saved to your hard disk”.  If you used Hotmail it’d be in your sent items for you to recover by yourself.

I’m a hater of digital cameras :(

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Dealing with Zupps Capalaba Mitsubishi and Subaru

I recently bought a new Subaru WRX because I wanted to, and in the process I had some interesting dealings with car salespeople.  For comparison purposes I have also bought a car from the Cleveland Oldmac Toyota dealership and I had come to expect certain things from car salespeople.  Thinking back, the guy I dealt with at Toyota was an archangel (alright, that was your hint, this is going to be a rant).

Anyway, let’s get this started properly.  For years now, ever since I saw a dude driving out of Centrelink in a brand new lowered WRX with custom exhaust I knew I had to have one.  Every few months I’d check out the price of second-hand WRX’s to see how they were moving.  I knew it was sort of a dream, you know, accountants in sports cars – we’re supposed to drive second-hand Magma’s or Camry’s.  Anyway, I saw a new vehicle in Subaru’s dealership – the XV.  It was pretty sweet, and I wanted one – so I wrote off to my closest dealer (Zupps Capalaba) and requested information about it.

Nothing, not ever, no contact at all – I never heard about that again.  It was like my question disappeared into thin air.  So I began looking at AWD’s over the next few weeks looking for something like the XV from other manufacturers.  Nothing really came close except for the Mazda CX-7, so I had a chat with my younger bro about it and he had a brilliant conclusion – instead of wasting money buying an AWD I had no longterm interest in, why not just buy a WRX straight up and save myself the depreciation/interest cost of an in-between AWD?

(I’m not going to mention any names here)

I thought that sounded reasonable so I went down to Zupps Capalaba in person and was almost immediately met by a very helpful (but unnamed!) sales person who offered to take me for a drive, we had a talk and then proceeded to talk about the changeover from my Corolla.  That part seemed to go OK, I didn’t care so much about the price except for one part which really annoyed me where one of their sales persons (again, curiously unnamed) kept saying “Price aside, what do you think of …” and I’m thinking to myself “I’m a friggin’ accountant for god’s sake, and I have a friggin’ budget for pete’s sake and you can’t just say ‘price aside’ like money doesn’t exist for Julia Gillard’s sake!”

Anyway, I signed the contract that day and was told it’d be roughly 8 weeks before they’d have the colour I wanted.  I was cool with that, I didn’t mind waiting, my current car worked perfectly so it wasn’t like I needed the WRX quicker.  They said they’d have a definite delivery date in 24-48 hours.  That’s when my major problem began.

See, I’m the type of guy who when you give an upper and lower limit on a timeframe I actually believe and expect you to conform to that, so when I rang them a week and a half later to find out the delivery date because they hadn’t called that was reasonable right?  I’m just checking here, I’m not sure, maybe I was unreasonable in my expectation to have information when promised, or like a week later than promised?  Anyway, apparently right after I sent off my blunt email to the Zupps Capalaba manager the information about my car had magically materialised five minutes previous to them receiving it and they had been ‘just about to give you a call’.  I hate being called a skeptic.

So then, I waited and sorted things out with the unnamed accounts person (excellent accounts person btw, no problems on the finance side, that all went through just like it should) and was told the delivery date for my vehicle.  I go in to pick it up and four hours later was able to leave with the vehicle.  Prior to leaving they took a photo of me with the car and promised to email it to me.  Still waiting on that email, and I have zero hopes of ever seeing it to be honest. 

A few days after I thought to myself “I wonder if anyone’s ever had that kind of experience down there or is it just me?”

Let me quote their listing in True Local http://www.truelocal.com.au/business/zupps-capalaba-subaru/capalaba:

“Dont use these guys for servicing of your car. They dont do the work as stated and offer no assistance to get the situation rectified. I purchased my subaru from zupps but I will never deal with these people again – watchout – their Diamond Advantage is a total waste of money and they dont fix claims. All in all – avoid at all cost”

I was like “Did I come back from the future with a name change and write that review?”  I will never ever be taking my vehicle back to that place for a service, never ever dealing with them again and I frequently remind all my friends and work colleagues that the whole sales process and service was appalling.

So yes, efficiency and Zupps – they need it but they don’t got it. 

On a side note, I’m loving the little Kmart Tyre and Auto near where I work close to the Hyperdome – it’s like two minutes away and the lady behind the counter has a sense of humour.

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I used to think…

But then I stopped one day, and I haven’t picked it up again.

But seriously…

Today’s rant is about flow charts. No, I lie, not directly about flow charts, more about programs with free form placement of objects on a screen for the purpose of drafting/organising ideas. Flow charts, really. Now, all flow charts let you move down as far as you want on the screen – you just keep adding, keep going down. Same can be said for going right, just keep moving. Okay… Now… What pisses me off is I can’t move left. Or up. Why? WHY? Is there some programmer out there that can explain to me why you can program a ‘page’ to extend down and right as far as possible, but not up and left as well? I mean, every time I hit the left edge I could select all and drag right to give myself some more room… But I don’t want to do that, I’m lazy. Read the rest of this entry »

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